1. Information We Collect
When you interact with our website or services, we may collect the following types of information:
Contact information: your name, email address, phone number, and company name when you submit an inquiry or contact form.
Usage data: pages visited, time spent on pages, referring URLs, and browser or device information collected through standard web analytics tools.
Contact form details: when you send our contact form we also record your WhatsApp number if you give one, the pages you viewed on this visit before sending, how you reached our site (referrer and campaign tags), your device type, browser and operating system, and an approximate country and city derived from your connection (looked up on our own server using IP geolocation by DB-IP). We use this only to understand and answer your enquiry.
Communications: messages you send us via email, contact forms, or social media.
We do not collect payment card data directly. Any payment processing is handled by third-party providers who maintain their own security standards.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested.
- Send project updates, proposals, and relevant communications related to your engagement with Sash Digital.
- Improve our website, services, and overall client experience.
- Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Third-Party Services
We may use third-party service providers including analytics platforms, email services, and hosting providers. These parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Contact form submissions are retained within our CMS for reference purposes. You may request deletion of your data at any time by contacting us at info.sashdigital@gmail.com.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at info.sashdigital@gmail.com. We will respond within 30 days.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to our website.
8. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sash Digital
AL-MURTAZA COMMERCIAL
DHA PHASE 8
KARACHI, PAKISTAN
Email: info.sashdigital@gmail.com
Phone: +92 304 885 7375